Cookie Policy

Last updated: 25/03/2025

This Cookie Policy explains how My Fur Baby uses cookies and similar technologies on www.myfurbaby.co.uk.

By continuing to browse or use our site, you agree to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly and give us insight into how it's being used.

2. Why We Use Cookies

We use cookies to:

Make the website work efficiently
Remember your preferences (like items in your cart)
Improve site performance and usability
Understand how visitors use our site (analytics)
Help with marketing and retargeting (e.g., TikTok Pixel, Meta Pixel)

3. Types of Cookies We Use

🔧 Essential Cookies

These are required for the website to function — for example, keeping your cart active or processing payments securely.

📊 Analytics Cookies

We use services like Google Analytics to understand how people interact with our website (e.g., what pages are visited, time spent, etc.).

🎯 Marketing Cookies

These track how you arrived at our site (e.g., TikTok, Instagram, Google) and help us deliver relevant ads later.

4. Managing Your Cookie Preferences

You can manage or disable cookies anytime via your browser settings. Please note, disabling some cookies may affect site functionality.

For detailed control, visit www.allaboutcookies.org or check your browser’s help section.

5. Third-Party Tools We Use

We may use third-party services that set cookies on our behalf, including:

Shopify (platform functionality)
Google Analytics
TikTok Pixel / Meta Pixel
Klaviyo (email marketing, if enabled)

These providers may collect anonymous usage data to help us improve our site and marketing.

6. Changes to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on this page.

7. Contact Us

If you have any questions about our Cookie Policy or how your data is used, please contact:

📧 sales@myfurbaby.co.uk

Are your treats 100% natural?

Yes — all our treats are made from single, natural ingredients. No additives, preservatives, or artificial flavourings. Just honest, air-dried goodness.

What makes your treats different from pet shop brands?

Our treats are single-ingredient, air-dried, and free from fillers, grains, and artificial preservatives. Unlike mass-produced treats, we source directly from trusted UK and EU farms and package everything in recyclable, branded pouches that reflect the quality inside.

Do your treats help with dental health?

Yes — many of our longer-lasting chews, like beef hooves and collagen sticks, help reduce plaque and tartar naturally by encouraging healthy chewing. It’s a simple, natural way to support your dog’s dental hygiene.

Are your treats suitable for raw-fed dogs?

Absolutely. Our air-dried treats complement raw diets perfectly. They're minimally processed, retain their nutritional value, and contain no added grains or starches — just pure, animal-based protein.

Where are your treats sourced from?

We work with trusted farms across the UK and EU to ensure every treat is responsibly sourced, high in quality, and produced with animal welfare in mind.

How long do the treats last?

Our treats have a shelf life of up to 12 months when stored in a cool, dry place. Each pouch is resealable to lock in freshness.

Are your pouches recyclable?

Yes — all of our stand-up pouches are 100% recyclable. We believe in packaging with purpose, which means reducing landfill waste while keeping your pet’s treats fresh.

Are your products safe for puppies or older dogs?

Yes, we offer a variety of treats suitable for all life stages. Always supervise your dog while chewing, and choose treat sizes appropriate to your pet’s size and chewing strength.

Do you offer anything for cats?

Absolutely — our family-farmed catnip is a favourite! We're also working on expanding our natural treat range for cats.

How quickly do you deliver?

Most orders are dispatched within 24 hours and delivered within 1–3 working days across the UK. You’ll receive tracking info as soon as your order ships.

Do you offer subscriptions?

Not just yet — but we’re working on it! A flexible subscription service is coming soon so your pet never runs out of their favourite treats.

What’s your return policy?

If you’re not 100% satisfied, contact us within 7 days of receiving your order. We’ll always do our best to put things right with a refund or replacement.

Can I order wholesale or become a stockist?

Yes! We supply natural health stores, pet boutiques, and groomers across the UK. Visit our Wholesale page or email us at Sales@myfurbaby.co.uk to apply.